X3M Trouble Ticket X3M Trouble TicketOpen a ticket for the VOD/X3MPlease enable JavaScript in your browser to complete this form.Name *FirstLastPLEASE NOTE THAT WE ARE CLOSED ON SUNDAYS, WE OPEN AT 10AM CENTRAL AND CLOSE AT 7PM CENTRAL M-F, SATURDAY 10AM TO 3PM. TICKETS after 7PM will be answered the following day.Phone *Have you done sections 2,3,4,&6 from the help desk troubleshooting page? See Menu Above! *YesNoIF YES YOU WILL BE EXPECTED TO GIVE US THE EXACT DOWNLOAD SPEED FROM THE DEVICE ALONG WITH A SCREENSHOT OF SAID SPEEDTEST IN THE SPACE BELOW. Which Tech Medium is your device Using? *EthernetWifiChoose your speed range below.50Mb to 100Mb101Mb to 200Mb201Mb to 400Mb401Mb to 600Mb601Mb or higherPlease Describe your problem the best you can. (Do not say, "nothing works" your ticket will be ignored.) *Launch Analiti the speed test app on the device, run a speed test and up load a picture of said speedtest. Also add relevant screenshots of the X3M player. * Drag & Drop Files, Choose Files to Upload You can upload up to 5 files. ticket Choose your Please Check One *TV Episode`MovieLIVE TVENTER BELOW THE LIVE CHANNEL, MOVIE, OR TV EPISODE (SEE DISCRIPTION BELOW FOR MORE DETAILS) *Enter the Name of the Movie OR TV Show OR LIVE CHANNEL. For a TV show please provide season# and episode#. Without this information your ticket will be ignored. IF THIS IS A LIVE CHANNEL PLEASE SAY WHICH PROVIDER AND THE NAME OF THE CHANNEL OR THE TICKET WILL BE IGNOREDNotesSubmit