📣 EZTube Newsletter — February 2026
Stay connected, stay updated, and enjoy your service wherever life takes you.
🌍 Take EZTube On the Road
🧳 EZTube Travel Stick
A dedicated travel device for vacations, cottages, hotels, and anywhere a TV is available.
Includes:
- 1 travel device
- 1 full year of EZTube + X3M service
- Works anywhere with internet
Price: $300 per year
Eligibility: Current EZTube customers only
Important: Home devices must stay on your home network. Using them elsewhere will result in permanent removal from the service.
📱 EZTube Lite (Mobile Streaming)
Watch Live TV and VOD on your phone or tablet without affecting your home service.
Supported on: iPhone, iPad, Android
Requires a separate monthly subscription.
🛠️ Support & Help Desk Reminders
🎫 Always Open a Ticket
If you need help, submit a ticket through the website. Text messages after 7 PM are answered the next day only if a ticket was submitted.
Help Desk & Refer‑a‑Friend Text Line: 773‑830‑3763
(Calls are not answered.)
🔐 Google Account Reminder
If your device asks for a Google password:
- Switch to your own Gmail account, or
- Create one (takes about 10 minutes)
🎬 VOD Requests
Requests are accepted only on Mondays through the website link.
TV Shows:
- If a show has more than 3 seasons, we add the current season and one previous season.
- Future seasons will be added as they release.
Requests from customers who refer others may be prioritized.
📦 Device Upgrade Notice
For the best performance, we recommend:
- Nvidia Shield
- ONN devices (affordable options available)
Older devices like X96 boxes or Fire devices are no longer supported.
🆕 New Devices Available
We now offer:
- A new Ethernet‑enabled device
- A Wi‑Fi–only device (text Help Desk to inquire)
Click the link in your account to view available devices.
⏰ Renewal Policy Update
Starting March 1st:
- If you miss your renewal and do not renew by 10 AM on your renewal date, your 3‑month code will be deactivated.
- Discounts cannot be honored after deactivation.
🎥 New Movies & Shows
Click the link in your account to see all new movies and TV shows added in February.
📺 Live TV Guide Updates
The guide updates twice daily:
- 8 AM – 9 AM
- 1 PM – 3 PM
To ensure you have the latest guide:
- Exit EZTube
- Relaunch the app
- Allow the guide to scan
If the app feels slow or sticky, give it a few minutes. If you haven’t used the app in a couple of days, it may need extra time to remove old data and load new data. This may temporarily look like buffering — that’s normal.